Archive for October, 2008

Monster Customer Service Blunders and How to Avoid Them

Friday, October 31st, 2008

by Paul Levesque
Despite all the rumbling and grumbling about poor customer service, there are always a handful of renegade businesses that somehow find ways to keep their workers fired up and their customers delighted and coming back for more. In these rarified places, highly motivated employees pursue customer delight with a passion; they ignite a [...]

Car Insurance For Teens

Thursday, October 16th, 2008

Auto insurance for teens can be a tricky thing. Part of the reason is because teens are considered high risk drivers and the insurance rates for high risk drivers tend to be higher. They are not high risk because they are more reckless than adult drivers. There are actually adult drivers out there who are [...]